Privacy policy
Effective Date: 25 August 2024
This Privacy Policy (“Policy”) explains how Greensea Bot (“we,” “us,” or “our”), as the provider of crypto trading software, collects, uses, and safeguards personal data when you use our website https://www.greenseabot.com (“Website”) or our software and related services (“Services”).
By using our Website or Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use.
DATA WE COLLECT
We collect only the data necessary to provide and improve our Services:1. Identity Data: First name, last name.
2.Contact Data: Email address, phone number.
3. Account Data: Login credentials if you create an account.
4. Technical Data: IP address, browser details, device type, operating system, and site usage information (via cookies or similar technologies).
5. Usage Data: Information about how you interact with our Website and Services.
6. Marketing Data: Preferences for receiving communications.
We do not request or store sensitive categories of personal data (e.g., health, race, religion, biometrics).
Importantly, we do not collect or store your trading funds. Users keep full control of their assets on their chosen exchange. Our software connects only through secure API keys provided by the user.
How We Use Data
We process your personal data for the following purposes:1. To create and manage your account.
2. To provide, maintain, and improve our software.
3. To respond to your inquiries and provide customer support.
4. To send you updates, service notices, or marketing communications (where you have opted in).
5. To comply with legal obligations.
We do not use your data for automated decision-making or profiling that produces legal or significant effects.
Cookies
We use cookies to improve your browsing experience. For more information, see our Cookie Policy.Disclosure of Data
We do not sell personal data. Data may be shared only in these situations:With service providers who support our operations (e.g., hosting, analytics).
If required by law, regulation, or government request.
To protect the rights and safety of Greensea Bot and our users.
In the event of a business restructuring (e.g., merger or acquisition).
Data Security
We apply industry-standard security measures (encryption, restricted access, monitoring) to protect your personal data.Data Retention
We retain your data only as long as necessary for the purposes outlined in this Policy or as required by law. Once no longer needed, data will be deleted or anonymized.Your Rights
Depending on your location, you may have the right to:Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw consent at any time.
Request data portability.
You can exercise these rights by contacting us at support@greenseabot.com.
Changes to This Policy
We may update this Policy periodically. Any material changes will be posted on this page with a revised “Effective Date.”Contact Us
If you have questions or concerns about this Policy, contact us:Email: support@greenseabot.com
Address: 11-15 Peterborough Road, Harrow, Middlesex, HA1 2AX, United Kingdom
Website: https://www.greenseabot.com/contact
If you are dissatisfied, you may contact your local data protection authority.